Social Media Help Desk

Help by the hour. Immediate help, no long-term commitment.

Hot Desk

On-Demand Social Media Support

Whether you're facing a technical glitch or need Expert Advice on campaign management, our Social Media Help Desk in Brisbane is your go-to resource. Offering flexible, non-contractual support, we provide practical solutions for all your Social Media challenges. Need immediate assistance with Meta Business Manager, Ads Manager, or channel linking? Or perhaps guidance on audience targeting, handling errors, or security issues like hacking? We're here to help with quick, effective solutions tailored to your needs.

Get Social Media Help With

Meta Business Manager

Ads Manager

Social Channel Linking

Audience Targeting

Hacker Attacks

General Social Media Advice

Help When You Need It Without Long-Term Contracts

Our Social Media Help Desk in Brisbane is your go-to service for immediate assistance without long-term contracts. Whether you need general advice, help with specific issues, or tasks completed, our team is just a phone call away.

Your Local Social Media Help Centre

Reach out to us via call or email whenever you encounter a hurdle in your Social Media journey. At Qualiart Marketing Agency, we pride ourselves on our responsive and trustworthy service. We'll assess your situation and offer straightforward advice. Our commitment to integrity means we'll only take on your case if we're confident in delivering the results you need. If we're not the right fit, we'll tell you upfront — because your trust and our reputation are paramount.

Social Media Hot Desk Packages

Hours must be pre-purchased in full with time deducted in 15 min increments.

You will have access to an online spreadsheet where completed work will be recorded, so you can keep track of hours remaining.

Tailor-Made Solutions for Your Needs and Budget

Below packages are examples of what can be achieved, but all packages are customised to your needs.




per hour




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Our Process

Comprehensive Assessment

First, we evaluate the nature and extent of your Social Media issue. This initial assessment helps us determine the scope of the problem and estimate the time needed for resolution. Whether it’s a technical glitch, account recovery, or strategic advice, we analyse every aspect to ensure we fully understand your challenge.

Transparent Quoting

Based on our assessment, we provide a clear and concise quote outlining the expected time and hourly cost involved. This step ensures transparency and allows you to make an informed decision without any surprises.

Problem Resolution

Once you approve the quote and we confirm payment, our team gets straight to work. We leverage our expertise and the latest tools to resolve your Social Media issues efficiently. Our goal is to minimise downtime and ensure your digital presence is robust and secure.

Verification and Feedback

After addressing the issue, we conduct thorough checks to ensure everything is running smoothly. We also seek your feedback to confirm that the resolution meets your expectations and to continuously improve our service.

Ongoing Support

Our relationship doesn’t end with the fix. We offer Ongoing Support and Advice to prevent future issues and enhance your Social Media Strategy. With Qualiart, you have a partner in navigating the digital landscape.

Frequently Asked Questions

A Social Media Help Desk provides immediate assistance for managing and troubleshooting your Social Media Platforms. Whether you need help with specific issues, advice, or task completion, our Team offers support without requiring long-term commitments.

Our Social Media Help Desk can enhance your online presence, resolve issues quickly, and provide expert advice to ensure your social media strategy is effective and engaging.

We offer assistance with:

  • Meta Business Manager
  • Ads Manager
  • Social Channel Linking
  • Audience Targeting
  • Specific Problems and Errors
  • Hacker Attacks
  • General Social Media Advice

Yes, our Social Media Help Desk Services are designed to be affordable and flexible, catering to small and medium-sized businesses in Brisbane and beyond. We provide cost-effective solutions tailored to your budget.

Simply contact us through our website or give us a call to discuss your needs. Our Team will provide immediate assistance and support tailored to your business requirements.

Absolutely! Our Social Media Help Desk Service is designed for flexibility, offering support without the need for long-term commitments.

We prioritise your security by implementing best practices and providing guidance on safeguarding your accounts. In the case of hacker attacks or security issues, we offer prompt and effective solutions to protect your online presence.

At Qualiart, we offer personalised, honest, and expert advice tailored to the unique needs of small to medium-sized businesses in Brisbane. Our team is dedicated to delivering high-quality support that drives results and helps your business succeed.

We track key performance metrics, gather feedback, and provide detailed reports to ensure our Services are meeting your needs and driving positive outcomes for your business.

For urgent assistance, contact us immediately via phone or email. Our Social Media Help Desk Team is ready to provide quick and effective support to resolve your issues promptly.

Request a Free Quote

All pricing can be tailored to your needs and we take pride in our affordability

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